Hire expert East African talent Get a Quote

Privacy Policy

Effective Date: June 18, 2026

Welcome to Afrilingual Sounds. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our language services. By accessing our website or engaging our services, you agree to the practices described in this Privacy Policy.

1. Who We Are

Afrilingual Sounds is a professional language service company providing high-quality communication solutions to individuals, businesses, government organizations, NGOs, and international clients.

Our services include:

  • Translation

  • Localization

  • Interpretation

  • Voiceover

  • Subtitling

  • Transcription

  • AI Data Collection

  • Language Consulting

  • Language Training

  • Multilingual Content Services

2. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Company or organization name

  • Country or location

  • Billing and payment information

  • Project requirements

  • Files submitted for translation or localization

Technical Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Date and time of your visit

  • Referral source

  • Cookies and similar technologies

3. How We Collect Information

We collect information when you:

  • Complete a contact form

  • Request a quotation

  • Place an order

  • Subscribe to our newsletter

  • Contact us by email or phone

  • Upload project files

  • Participate in surveys

  • Visit our website

4. Why We Collect Your Information

We collect personal information to:

  • Deliver professional language services

  • Respond to inquiries

  • Prepare quotations

  • Process payments

  • Manage projects

  • Improve customer support

  • Enhance website performance

  • Send important project updates

  • Comply with legal obligations

  • Prevent fraud and unauthorized activities

5. How We Use Your Information

Your information may be used to:

  • Provide requested services

  • Translate or localize your documents

  • Record and deliver voiceover projects

  • Schedule interpretation assignments

  • Communicate regarding your projects

  • Send invoices and payment confirmations

  • Improve our website and services

  • Respond to customer support requests

  • Maintain business records

We only use your information for legitimate business purposes and in accordance with applicable privacy laws.

6. Client Confidentiality

At Afrilingual Sounds, confidentiality is one of our highest priorities.

All client documents, recordings, project files, and communications are treated as strictly confidential.

We:

  • Restrict access to authorized personnel only.

  • Never disclose client content without permission.

  • Can sign Non-Disclosure Agreements (NDAs) upon request.

  • Apply secure file handling procedures throughout the project lifecycle.

7. Voice Recordings and Project Files

For voiceover, transcription, and localization services, we may temporarily store:

  • Audio recordings

  • Video files

  • Scripts

  • Translation memories

  • Glossaries

  • Project-related documents

These materials are used solely for completing your project unless you authorize us to use them for another purpose.

8. Cookies

Our website may use cookies to:

  • Improve website functionality

  • Remember user preferences

  • Analyze website traffic

  • Enhance user experience

You may disable cookies through your browser settings; however, some website features may not function properly.

9. Third-Party Services

We may work with trusted third-party service providers, including:

  • Payment processors

  • Web hosting providers

  • Email service providers

  • Website analytics providers

  • Cloud storage services

These providers are only given access to the information necessary to perform their services and are expected to protect your information.

10. Information Sharing

Afrilingual Sounds does not sell, rent, or trade your personal information.

We may share information only when:

  • It is necessary to complete your requested service.

  • We work with approved project collaborators.

  • Required by law.

  • Necessary to protect our legal rights.

  • Required to comply with legal obligations.

11. International Clients

Afrilingual Sounds serves clients around the world.

As a result, your personal information may be transferred, processed, or stored in countries outside your country of residence while maintaining appropriate safeguards to protect your information.

12. Data Security

We implement reasonable technical and organizational measures to safeguard your information, including:

  • Secure website connections (SSL encryption)

  • Password-protected systems

  • Limited staff access

  • Secure cloud storage

  • Regular software updates

  • Data backup procedures

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

13. Data Retention

We retain personal information only for as long as necessary to:

  • Complete requested services

  • Meet contractual obligations

  • Maintain business records

  • Resolve disputes

  • Comply with legal requirements

When information is no longer required, it is securely deleted or anonymized where appropriate.

14. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict certain processing activities

  • Object to processing

  • Request a copy of your personal data

  • Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

15. Children's Privacy

Our services are intended for businesses, organizations, and individuals over the applicable age of consent.

We do not knowingly collect personal information from children.

16. External Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

Any updates will be posted on this page with a revised effective date.

18. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us.

Afrilingual Sounds

Email: Info@afrilingualsounds.com

Website: https://www.afrilingualsounds.com

We are committed to protecting your privacy and maintaining the trust of every client we serve.

Contacts

info@afrilingualsounds.com

AFRILINGUAL SOUNDS

Subscribe to our newsletter

+250725479505

#Professional African language services. translation, voiceover, localization, and interpretation in 40+ languages. Bridging Africa's linguistic communities with the world.

NR5, KIGALI , Rwanda

© 2024 Afrilingual Sounds. All rights reserved.

Kigali, Rwanda · Serving East, Central, West & Southern Africa · Worldwide